Large enterprises have the budgets and IT departments to manage multiple dedicated T1 or T3 lines. However, small and medium businesses (SMBs) tend to rely on more consumer-oriented Internet services like DSL, or cable-based broadband. Comcast is one of the leading providers of broadband Internet in the United States, and it’s introducing new IT services aimed at helping those SMB customers get more done.

Business Class Signature Support is a new service from Comcast. Comcast intends to provide 24/7 technical support and equipment protection for small business customers. Essentially, signing up for Comcast Business Class Signature Support is like hiring an on-demand IT department to provide support for networking, mobile devices, PCs, and servers.