Verizon Business rapidly expanded its cloud capabilities last year, and plans to do the same in 2011. It’s not previously been seen as a prominent name in cloud computing, but its enhanced capabilities indicate that may be about to change. It started out in 2009 offering simple infrastructure as a service, like Amazon’s EC2. Later this year, it will move beyond infrastructure into platform-based services and start offering customer relationship management (CRM) and enterprise resource planning (ERP) applications online as software as a service (SaaS). Not only is it bringing increased capabilities, but its customers are bringing increased demands, as they broaden the role Verizon’s Computing-as-a-Service (CaaS) plays in their operations.
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