Yogi Berra is attributed with the quote, “This is like deja vu all over again,” and that is what last week’s IBM Pulse2011 conference in Las Vegas felt like. The event had the same title “The Premier Service Management Event” and the subtitle “Optimizing the World’s Infrastructure,” as well as essentially the same message with some exceptions, such as an emphasis on Smarter Computing, as last year’s conference. But that is not a bad thing. As was noted many times during Pulse2011, integrated service management is a journey. For most enterprises, that journey takes much longer than a year, so staying the course is important.
Network Computing