Towards the end of 2010, Gartner reported that more than 80% of enterprises have a virtualization program or project, and it joined a veritable army of research companies and vendors predicting that the desktop would be virtualized via solutions such as VDI or hosted virtual desktops. However, according to a CDW survey, companies are finding that client virtualization is more complex to implement than they realized, that ROI is difficult to calculate, and that training end users can be a challenge.
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